Privacy policy.
Seeds of Healing Counseling
Effective Date: January 2, 2026
Seeds of Healing Counseling is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request services, or complete forms on our website, we may collect:
Name
Email address
Phone number
Insurance or payment-related information (when applicable)
Any information you voluntarily provide through contact forms or secure portals
Health Information
Protected Health Information (PHI) is collected only through secure, HIPAA-compliant platforms (such as our electronic health record system) and not through our public website.
Website Usage Information
Our website may automatically collect limited technical information such as:
IP address
Browser type
Device information
Pages visited and time spent on the site
This data is used for website functionality and performance only.
How We Use Your Information
We use your information to:
Respond to inquiries and requests for services
Schedule appointments and provide therapy services
Communicate administrative information
Improve our website and services
Comply with legal, ethical, and professional obligations
We do not sell, rent, or trade your personal information.
Confidentiality & HIPAA Compliance
Seeds of Healing Counseling complies with all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Your therapy records and health information are kept confidential and are only disclosed:
With your written authorization
As required by law (e.g., mandatory reporting, court orders)
To protect your safety or the safety of others
A full Notice of Privacy Practices is provided to all clients at the start of services and explains your rights in detail.
Communication & Email
Please note that email and contact forms on our website are not guaranteed to be fully secure. We encourage you not to include sensitive or clinical information when contacting us electronically. For confidential communication, we use secure, HIPAA-compliant systems.
Cookies & Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings if you prefer.
Third-Party Services
We may use trusted third-party platforms for scheduling, forms, analytics, or electronic health records. These providers are selected carefully and are required to maintain appropriate privacy and security safeguards.
Your Rights
You have the right to:
Request access to your personal or health information
Request corrections to your records
Request restrictions on certain uses or disclosures
Receive a copy of our Notice of Privacy Practices
Requests can be made by contacting us directly.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.
Changes to This Privacy Policy
Seeds of Healing Counseling reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Seeds of Healing Counseling
3719 Latrobe Drive, Charlotte, NC 28211
980-206-4330
connect@sohcounseling.org
www.sohcounseling.org
Last Updated: This Privacy Policy was last updated on January 2, 2026.